E-Commerce Operations Assistant – Dasa Solutions (Pvt) Ltd
Job Overview
Dasa Solutions (Pvt) Ltd is seeking a proactive and detail-oriented E-Commerce Operations Assistant to support its growing online business operations. This role is ideal for individuals with experience in e-commerce, customer service, digital marketing, and order management. The successful candidate will manage Shopify store operations, process customer orders, handle invoicing, and support digital marketing initiatives while ensuring an excellent customer experience.
Job Category: Sales & Marketing, Private Jobs
Position Details
Job Title: E-Commerce Operations Assistant
Company: Dasa Solutions (Pvt) Ltd
Employment Type: Full-Time
Job Location: Colombo, Sri Lanka
Industry: E-Commerce / Digital Commerce
Company Overview
Dasa Solutions (Pvt) Ltd is a technology-driven company specializing in e-commerce solutions and digital business operations. The company focuses on delivering seamless online shopping experiences while utilizing modern e-commerce platforms and digital marketing strategies. Employees benefit from a collaborative work environment that encourages innovation, continuous learning, and professional growth.
Qualifications & Experience
- Previous experience in e-commerce operations, digital marketing, customer service, or a related field is preferred.
- Experience working with Shopify is an added advantage.
- Knowledge of QuickBooks or similar accounting software.
- Good understanding of digital marketing and social media platforms.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work independently and manage multiple tasks effectively.
- Customer-focused mindset with excellent problem-solving skills.
Key Responsibilities
- Manage the day-to-day back-end operations of the Shopify store.
- Process customer and supplier orders accurately and efficiently.
- Respond to customer inquiries and maintain strong customer relationships.
- Prepare and manage invoices using QuickBooks.
- Manage the company’s social media platforms.
- Support digital marketing campaigns and promotional activities.
- Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
- Maintain accurate operational records and documentation.
Required Skills
- Shopify store management.
- E-commerce operations.
- QuickBooks knowledge.
- Customer relationship management.
- Digital marketing.
- Social media management.
- Communication and interpersonal skills.
- Time management and organizational skills.
- Problem-solving abilities.
- Ability to work effectively under pressure.
- Creative thinking and marketing awareness.
Salary & Benefits
- Attractive salary package based on qualifications and experience.
- Opportunity to work in a fast-growing e-commerce environment.
- Professional learning and career development opportunities.
- Exposure to digital marketing and online business operations.
- Friendly and collaborative workplace.
- Performance-based career growth opportunities.
How to Apply
Interested candidates should submit their updated CV and clearly mention the position applied for as the email subject.
Email: careers@dasasolutions.global
Use the application button provided on this job page to apply.
Important Notes
- Candidates with experience in Shopify and QuickBooks will have an added advantage.
- Strong communication and customer service skills are essential.
- Knowledge of digital marketing and social media platforms is preferred.
- Ensure your CV is updated with your latest qualifications and relevant work experience before applying.
- Only shortlisted candidates will be contacted.
