Telesales Representative – Wurth Lanka (Pvt) Ltd
Job Overview
Würth Lanka (Pvt) Ltd is inviting applications for the position of Telesales Representative. This is an exciting opportunity for enthusiastic and target-driven individuals to join a leading German multinational company. The successful candidate will be responsible for engaging customers over the phone, promoting products, supporting sales activities, and building long-term customer relationships while contributing to business growth.
Job Category: Sales & Marketing, Private Jobs
Job Location: Colombo, Sri Lanka
Position Details
Position: Telesales Representative
Company: Würth Lanka (Pvt) Ltd
Employment Type: Full-Time
Industry: Sales & Customer Service
Job Location: Colombo, Sri Lanka
Company Overview
Würth Lanka (Pvt) Ltd is a wholly owned subsidiary of the Würth Group, Germany, one of the world’s leading suppliers of assembly and fastening materials. As a globally recognized multinational organization, Würth is renowned for quality, innovation, and customer satisfaction while providing employees with excellent career growth opportunities and a professional working environment.
Qualifications & Experience
- Previous experience in telesales or a similar sales role will be an added advantage.
- A Degree or professional qualification in a relevant field will be considered an added advantage.
- Basic understanding of the market and relevant product knowledge.
- Self-motivated with the ability to work in a fast-paced environment.
- Fluency in English is required.
- Proficiency in Tamil or other additional languages will be an added advantage.
- Strong interpersonal and communication skills.
- Ability to achieve sales targets and build long-term customer relationships.
Key Responsibilities
- Contact customers via telephone to promote products and services.
- Build and maintain strong long-term customer relationships.
- Generate sales opportunities and achieve assigned sales targets.
- Respond to customer inquiries professionally and provide accurate product information.
- Maintain accurate customer records and update sales information.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Collaborate with the sales team to achieve departmental objectives.
- Provide market feedback and customer insights to management.
Required Skills
- Telesales
- Sales Communication
- Customer Relationship Management
- Customer Service
- Lead Generation
- Negotiation Skills
- Target Achievement
- Communication Skills
- Relationship Building
- Time Management
- Microsoft Office
- Problem Solving
- Teamwork
- Active Listening
Salary & Benefits
- Attractive salary package with performance-based incentives.
- Opportunity to work with a leading German multinational company.
- Comprehensive employee benefits package.
- Friendly and supportive working environment.
- Professional training and career development opportunities.
- Excellent long-term career growth prospects.
How to Apply
Interested candidates should send their updated CV to:
Email: careers@wurth.lk
Please mention “Telesales Representative” in the subject line of your email.
Important Notes
- The position is based at the Head Office in Makumbura, Colombo, Sri Lanka.
- Previous telesales experience will be considered an added advantage.
- Fluency in English is required, while proficiency in Tamil or other languages will be an added advantage.
- Only shortlisted candidates will be contacted for the recruitment process.
