Senior Operations Executive – Ceylon Business Appliances (Pvt) Ltd
Job Overview
Ceylon Business Appliances (Pvt) Ltd is seeking an experienced Senior Operations Executive to join its operations team in Dehiwala. This role is ideal for professionals with a strong background in sales operations, business administration, or operations management. The successful candidate will coordinate daily sales operations, maintain operational efficiency, manage documentation, support forecasting, and work closely with cross-functional teams to ensure smooth order fulfilment and customer satisfaction.
Job Category: Management, Private Jobs
Position Details
Job Title: Senior Operations Executive
Company: Ceylon Business Appliances (Pvt) Ltd
Employment Type: Full-Time
Job Location: Colombo, Sri Lanka
Industry: Manufacturing / Consumer Appliances
Company Overview
Ceylon Business Appliances (Pvt) Ltd (CBA) is one of Sri Lanka’s leading manufacturers and distributors of consumer appliances and related products. The company represents globally recognized brands while delivering innovative solutions and exceptional customer service. With a strong focus on operational excellence, employee development, and business growth, CBA offers rewarding career opportunities in a dynamic and professional working environment.
Qualifications & Experience
- Degree or Diploma in Business Administration, Operations Management, or a related field.
- Minimum 3–5 years of experience in operations, sales administration, or a similar role.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
- Ability to work independently, manage multiple tasks, and meet deadlines.
- Experience in coordinating cross-functional business operations will be an added advantage.
Key Responsibilities
- Coordinate daily sales operations to ensure the smooth execution of customer orders.
- Maintain accurate and complete sales documentation, including contracts, agreements, and customer records.
- Prepare daily, weekly, and monthly sales reports.
- Maintain sales dashboards and provide operational insights to management.
- Support sales forecasting and monitor performance against targets.
- Coordinate with customers regarding order status, delivery schedules, and documentation.
- Resolve operational issues related to sales orders promptly.
- Liaise with the Finance team regarding invoicing, payments, and credit approvals.
- Coordinate with Procurement, Warehouse, and Logistics teams to ensure timely product availability and delivery.
- Work closely with the Sales team to resolve operational challenges.
- Identify opportunities to improve sales processes and operational efficiency.
Required Skills
- Sales operations management.
- Business administration.
- Sales reporting and dashboard management.
- Microsoft Excel and Word proficiency.
- Data analysis and reporting.
- Cross-functional coordination.
- Customer relationship management.
- Problem-solving and decision-making.
- Organizational and time management skills.
- Excellent communication and interpersonal skills.
Salary & Benefits
- Attractive gross salary package.
- Corporate insurance coverage.
- Performance-based career growth opportunities.
- Opportunity to work with leading global brands.
- Professional learning and development opportunities.
- Dynamic and collaborative working environment.
How to Apply
Interested candidates should submit their updated resume and mention the position applied for as the email subject.
Email: careers@cba.lk
Use the application button provided on this job page to apply.
Important Notes
- This position is based in Dehiwala, Colombo District.
- A minimum of 3–5 years of relevant operations or sales administration experience is required.
- Only shortlisted candidates will be contacted.
- Ensure your resume includes your latest qualifications, relevant work experience, and professional achievements before applying.
- Early applications are encouraged as the vacancy may be filled once a suitable candidate is identified.
